Returns & Exchanges

At SHOP ATLUS, we want you to love your fashion finds, which is why we offer a 30-day return window for all unworn items with original tags attached. If your purchase isn't the perfect fit, our streamlined process makes exchanges and refunds quick and effortless.

Return Process

• 1.
  Initiate Your Request

  Visit our online Returns Portal and enter your order number and email address to select the items you wish to return or exchange.

• 2.
  Prepare Your Package

  Securely pack your items in their original packaging and attach the prepaid shipping label provided via email after your request is approved.

• 3.
  Ship It Back

  Drop off your package at any authorized carrier location; be sure to keep your tracking receipt for peace of mind while the parcel is in transit.

• 4.
  Receive Your Refund

  Once our warehouse team inspects your returned garments, we will issue a refund to your original payment method or ship your exchange within 5-7 business days.